Many businesses have highly developed core competencies, but are unskilled in some of their peripheral, but needed, capabilities.

R&A can help "balance the wheel" but working with the client to identify those areas of their business that need improvement.
Typical weaknesses found include:

• Poor computer skills evidenced by senior staff resulting in poor communications down to "the little people".
• Little, or no, data mining to extract marketing names, addresses, etc. for future promotions.
• Indifference to email communication to past clients.
• Inaccurate, incomplete or unmaintained accounting records.
• Ineffective quality control on the production process resulting in unnecessary rework and delays, (both to deliveries and payments).
• Minimal marketing.
• Poor in-house training and development of "best practices".
  

Let R&A discuss how their business analysis and remote mentoring, (supplemented by on-site support, if needed), can improve your operations, reduce delays and promote staff retention. 

Call for no-cost discussion and evaluation.